Every employee of Bentara Development firmly believes in the following values, and follows them to the letter:
- Act politely at all times with due respect for every client, regardless of his/her status.
- Avoid at all costs inflicting damage or harm to a client’s network, data, computers, servers, and all kinds of equipment.
- If there is no 100% assurance of being able to complete a task, delegate it to the employee who can guarantee its completion.
- Always be careful with a client’s system and equipment.
- Inform the customer about the works to be done, and get due approval before starting.
- The work on a project will continue until the client is delighted.
- The billing takes place only for the actual work done, and/or the real time spent solving the issues.
- Only a fair value for the services provided will be charged.
- Be honest and keep the word – our client’s trust is essential for us.